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Power Outages
Experiencing a Power Outage

Power outages can occur at any time in any season. Wind, lightning, snow, motor vehicle accidents, and animals are all everyday causes of power outages in BC. It is important to be prepared before, during, and after a power outage.

If you are experiencing a power outage you can check for updates from BC Hydro on their Outage map. If your outage isn’t shown, call 1-800-BCHYDRO (1-800-224-9376), dial *HYDRO (*49376) on your mobile, or report it online.

Before An Outage
  • Know the Risk. Make a Plan. Build a Kit.
  • Perform routine checks on emergency equipment such as flashlights, radios, and generators to ensure they’re in working order.
  • Install surge protector to keep electronics safe.
  • If you rely on life-sustaining equipment ensure you have a back up power source at your home and an updated personal emergency plan.
  • Sign up for CowichanAlert
During An Outage
  • Never touch or move a downed power line. Stay back 10 meters back and call 9-1-1 to report.
  • Turn off all appliances, especially those that generate heat. This will help prevent injury, damage or fire when the power is restored.
  • Shuffle to safety if you’re in a car accident around downed power lines.
  • Do not use camp stoves, generators, or propane heaters indoor be aware of the risk of carbon monoxide gas when use back up heating, cooking, and power sources.
  • Keep the doors of your refrigerator and freezer closed as much as possible to keep your food from spoiling.
After An Outage
  • Turn on the most essential appliances first. Wait 10 – 15 minutes before reconnecting other appliances.
  • Once your fridge and freezer are turned back on, determine if any food has spoiled and discarded.
  • Restock your emergency kit.
  • Update your emergency plan and equipment based on what emergency preparedness practices worked and what could be improved during the outage.
Current Burning Permissions
Open burning—or burning outdoors—is allowed when the wildfire risk is low and can be a useful tool when conducted responsibly. Open burning includes Category 1 campfire, Category 2 and Category 3 open fire.
Regional Water Use Restrictions
During drought conditions, your water system operator may introduce water use restrictions to conserve limited water supplies. There are four stages of water restrictions which are coordinated across the Cowichan Valley. Local conditions may sometimes require a higher stage of water restrictions on certain systems.
No Restrictions
Stage 1 Restrictions
Stage 2 Restrictions
Stage 3 Restrictions
Stage 4 Restrictions