Emergency Support Services are part of a provincial program which is delivered by local governments and First Nations. When residents of the Cowichan region are evacuated from their homes due to an emergency such as a house fire, wildfire, flood, hazardous materials situation, the Cowichan Emergency Support Services (ESS) team can be activated by emergency responders to provide evacuees with short-term basic-needs assistance. The Cowichan ESS Team provides services for the Town of Lake Cowichan, the Town of Ladysmith, the City of Duncan, the Municipality of North Cowichan, the Electoral Areas of the Cowichan Valley Regional District, and also supports many of the First Nations in the region.
Where it is needed, Cowichan ESS provides evacuees with support to meet their basic needs as they transition towards recovery. Evacuees generally receive support for the first 72 hours after an evacuation. This support may include:
Evacuees must register with Cowichan ESS team to receive referrals to vendors where they can receive support. Emergency Support Services are provided to all levels of emergencies and can be delivered at or near the site of the incident or at a designated reception centre.
Where many homes or communities may need to evacuate, the partners of EMC will provide reception centres. A Reception Centre is a safe gathering place, often centralized in a community, where evacuees can register for Emergency Support Services as well as receive critical information about the emergency situation.
The Primary Reception Centres in the Cowichan Region may include:
If you are evacuated or an evacuation alert is issued for your community, stay tuned to local media or sign up now for Cowichan Alert, for the location of an open reception centre – as not all centres above may be operating.
Critical information during an evacuation will be provided at Reception Centres. Some information may also be available on local news and radio. The most current information will be available on our emergency info page.
Major updates will be issued through Cowichan Alert including
In the event of an evacuation order, you must leave the area immediately and as directed. Failing to leave when asked by emergency responders puts you and others at risk. When an evacuation order is issued please do the following:
Local authority officials will advise when it is safe to return home.